But we’ve increasingly found ourselves turning off comments on stories that discuss topics of harassment, gender or race simply because so many of the replies are hateful, even threatening. Articles that mention Apple deteriorate into arguments of iOS vs Android, replete with grade-school name calling. Articles that don’t make mention of Samsung often include comments claiming that we are shills for Apple. Some commenters plain attack our writers or editors or other commenters. Some are outright threats. And that’s not even getting into the spam problem.
The thing is, we like having a comments section.
If we’re spending the majority of our days moderating comments, zapping spam and slaying trolls, we’re not spending that time improving the section for you. We want to make sure that our readers are getting the very best experience in our community. A week-long breather will give us the time to refocus our efforts.
Sounds exactly like the fun and games I have over on Forbes. I await the results with keen interest.